We understand that no two clients have the same security needs. Our solutions are tailored to each property, risk profile, and lifestyle, ensuring effective and practical protection without unnecessary complexity.

Our officers undergo rigorous training and continuous upskilling to ensure they are prepared to handle a wide range of security situations professionally, efficiently, and with sound judgement.

We leverage cutting-edge security technology and intelligent systems to enhance detection, monitoring, and response capabilities, providing an added layer of protection and peace of mind.

At CityWide Security, we believe strong client relationships are the foundation of effective security. We prioritise clear communication, reliability, and personalised service to build long-term partnerships based on trust.

With a strong history of reliable service delivery and successful incident response, CityWide Security has built a reputation for consistency, accountability, and results you can depend on.

The moment when our response vehicles stops at your premises.

Infra red movement detector.

The signal that is received in our control room after the loss of electricity at your premises.

Keypad is the device you would normally punch your code in to arm and disarm the alarm system.

The panel is the actual alarm box where all the devices are connected to, including where the back up battery is, this is normally installed in a secure place.

Fail to test. The signal our control room receive if we did not get a test signal after a 24hr period.

The message was received.

The device plugged into your wall socket giving electricity through to your alarm system.

The device used for communication between your alarm system and our 24hr control room. This device remains property of CityWide Security and will be collected should you move or cancel your services. 

The cost of an alarm system depends on your specific security requirements and the most effective solution for your property. Pricing varies based on factors such as property size, risk profile, and the level of protection needed. We recommend speaking with one of our dedicated sales consultants, who will assess your property and provide a tailored solution and accurate quotation.

CityWide Security provides comprehensive security solutions including armed response, alarm and CCTV monitoring, alarm and CCTV installations, gate security solutions, surveillance systems, and tailored protection plans for residential and commercial clients.

Response times vary depending on location and conditions, but our teams are strategically positioned to ensure fast, efficient response when every second counts.

When an alarm signal is received, our control room immediately verifies the activation and dispatches the nearest response unit to investigate and secure the property and we give your keyholder a call to notify of the alarm activation.

We assess each client’s specific risks and requirements to design a security solution tailored to their property, lifestyle, or business needs.

Our officers are all Psira registered and undergo continuous refresher programmes, covering emergency response, situational awareness, fitness and first aid.

Clients can report incidents directly to our 24/7 control room via phone, panic button, or alarm activation, ensuring immediate attention.

Clients can report incidents directly to our 24/7 control room via phone, panic button, or alarm activation, ensuring immediate attention.

Yes, notify us if you plan on being away for an extended period of time or if you are having a house sitter while you are away so that we can update the details on our side.